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Conditions of Use


All purchase orders placed with Bayside Performance by either in person, phone, facsimile, internet (web) and/or email constitute the acknowledgement and acceptance of all terms and conditions listed below.

All IP addresses will be recorded by Bayside Performance for each completed web transaction.

In the event of computer server/database encounters technical difficulties which may cause discrepancies with our product pricing, shipping calculations or sales tax computations Bayside Performance will correct these discrepancies at the time of processing. The customer will be notified by Bayside Performance immediately in the event of these errors and the customer will have the option to continue with the purchase order with the corrected amount or cancel the purchase order without penalty, except when the adjustment of the total amount of the purchase order reflecting sales tax no notification will be given. Bayside Performance will not be held responsible for any miscalculated totals due to server/database errors.

All prices, product description, availability, materials, design, color, contents included with the product and/or product specifications are subject to change without notice. Some products may be displayed with optional items that are sold separately.

Canadian and United States of America purchase orders can be expected within 1-10 business days from the time of full payment. International purchase orders can be expected within 6-14 business days from the time of full payment. Bayside Performance will notify the customer of any backordered product (s) longer than five (5) business days. If a customer has chosen an expedited shipping method, Bayside Performance does not guarantee that the purchase order (s) will be shipped by a certain date.

It is the responsibility of Bayside Performance to collect the Harmonized Sales Tax for all purchase order (s) placed and shipped within British Columbia and to any Province that has HST. All other Canadian purchase order (s) will only be charged GST. Purchase order (s) placed and shipped outside North America will not be charged any taxes, it is the sole responsibility of the customer to pay any applicable taxes.

The following are final sale items, no exchanges and no refunds:
- helmets;
- apparel;
- specialty item;
- electrical;
- bodywork; and
- blowout items.

Payment Methods
Bayside Performance accepts Cash, Debit, PayPal, VISA, MasterCard, Money Orders, Certified Cheques and/or Western Union wire transfers.

Purchase orders made by Credit Card and PayPal will only be shipped to a VERIFIED billing address, unless other arrangements are made by the customer contacting Bayside Performance.

To prevent fraudulent use of Credit Cards, Bayside Performance will not ship purchase orders until all Credit Card customer information correspond with the information provided to Bayside Performance at the time of purchase. In addition, customers outside North American that placed purchase order(s) placed by either Credit Card or PayPal Bayside Performance may request the customer provide digital pictures and/or scanned copies of photo identification. If the customer does not wish to provide these images to Bayside Performance for verification use only, Bayside Performance will recommend another form of payment.

Other methods of payment (Cash, Debit, Money Order, Certified Cheque and wire transfers) for a purchase order(s) must be received in the full amount prior to Bayside Performance shipping the purchase order(s).

Any unpaid orders will be held for thirty (30) days. After thirty (30) days, the unpaid purchase order will be cancelled and it will be necessary for the customer to re-order.

Shipping Costs
Depending on the product(s) ordered and the destination of the order, certain shipping services may not be available. Bayside Performance reserves the right to change the method of shipping suited to the product(s) ordered and the destination of the package(s). All shipping costs are estimated and may need to be re-calculated, if necessary.

Apparel Exchange/Return Policy
It is the responsibility of the customer to ensure correct and proper sizing when placing an order. There are no returns or exchanges on any apparel, no exceptions. This includes apparel such as leather suits, jackets, pants, clothing, boots and/or gloves. If you have any questions regarding sizing, please refer to the manufacturers sizing charts or contact Bayside Performance for further assistance.

Product Exchange/Return Policy
If you would like to exchange a product, contact Bayside Performance within one (1) day upon the receipt of the sales order. All returns must be approved by Bayside Performance. Upon Bayside Performance approval for inspection of the returned product (s), Bayside Performance assigns a Return Authorization (RA) Number. The RA number is only for the product (s) that Bayside Performance has approved for inspection.

Shipping costs of the returned product is the liability of the customer; Bayside Performance does not accept any collect on delivery (COD) shipments. The RA number must be clearly marked on the outside of the box; returns without the marked RA number will be refused and may be returned to the customer. All approved returns must received by Bayside Performance within ten (10) days of the RA number provided to the customer.

All returned merchandise must be in its original manufacturer packaging with attached tags, instructions and unused condition. Both the product and packaging must be in good condition free from scratches, blemishes, tears or dents. It is the customer’s responsibility to ensure the returning merchandise to Bayside Performance is adequately packaged, preventing any loss or damage to the returning product.

All claims for missing products must be made by the end of the next business day upon the receipt of the purchase order, after that time Bayside Performance will not be liable for any shortages. All claims for damaged merchandise must be made to the shipping carrier; ensure that you keep all shipping cartons and all packaging materials for carrier inspection. It is the responsibility of the customer to initiate any claims with the carrier.

All returned merchandise to Bayside Performance is subject to a 20% restocking fee. All canceled orders are subject to a 20% restocking fee if the item(s) have already been ordered. Any purchase orders that are refused and returned to Bayside Performance are deemed non-deliverable and subject to a restocking fee and all applicable shipping costs.

Shipping and insurance costs are non-refundable. If a refund is approved by Bayside Performance, the reimbursement of money will be issued to the customer in the same monetary form as the payment was made to Bayside Performance at the time of the purchase.

The following are final sale items, no exchanges and no refunds:
- helmets;
- apparel;
- specialty item;
- electrical;
- bodywork; and
- blowout items.

Warranty
Bayside Performance makes no warranty, express or implied regarding any product that Bayside Performance sells. It is the responsibility of the customer to contact the manufacturer of your product for any warranty issues.

Liability
Bayside Performance is not liable for any death, injury, damages or loss resulting from the resale and/or use of any product sold by Bayside Performance. Bayside Performance is not responsible for and will not compensate customers for labor, installation, storage and/or other fees incurred by the customer as a result of the resale and/or use of any product purchased from Bayside Performance.

The products sold by Bayside Performance are intended for closed course use only. Alteration or modifications of a motorcycle from its stock or original manufacturer condition may increase the risk of accident or injury. Products sold by Bayside Performance are not intended for street or highway use. It is the sole responsibility of the customer to consult the federal, provincial/state and local regulations which may apply to alterations of your motorcycle.

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